The approval-only model
Lanten drafts; you decide. Every action — a reply, a work order, a task, a note — is prepared and shown to you first. You approve and send, or edit and send, or ignore it. Nothing is emailed and nothing is written into Street without you.What Lanten reads
- Your email — the thread you have open, to show context, summaries and suggested actions. See Connecting Outlook for the exact Microsoft permissions and what each one is for.
- Your Street records — contacts, properties, tenancies and maintenance, to match senders and pre-fill actions. The connection uses a Street API key your agency creates; see Connecting Street.
What Lanten writes
Only things you approve:- Replies you send from the panel
- Notes, tasks and work orders you create in Street
- Tags, applied to emails as Outlook categories
Where your data lives
Everything is hosted and processed in the UK. Data is encrypted in transit and at rest. Lanten is SOC 2 Type II certified and GDPR compliant. For the full detail, read the privacy policy.Scope of each connection
Disconnecting either at app.lanten.ai → Integrations takes effect immediately.
Questions from your IT team or a security questionnaire? Point them at For IT administrators.