# Lanten Help Centre

> Get the most out of Lanten — the AI email co-pilot for letting agents, inside Outlook.

## Docs

- [Pinning Lanten in Outlook](https://help.lanten.ai/getting-started/pin-lanten.md): Pin the panel once and Lanten opens beside every email you read.
- [Quickstart](https://help.lanten.ai/getting-started/quickstart.md): From signup to your first suggested action in about five minutes.
- [What is Lanten?](https://help.lanten.ai/getting-started/what-is-lanten.md): Lanten brings your Street records, AI summaries and one-click actions into Outlook, beside every email you open.
- [Using Lanten on mobile](https://help.lanten.ai/outlook/mobile.md): The add-in isn't in Outlook mobile yet — but your Tags travel with you.
- [New vs classic Outlook](https://help.lanten.ai/outlook/new-vs-classic.md): Lanten supports both — here's how to tell which you're running, and where Lanten lives in each.
- [Customising reading-pane actions](https://help.lanten.ai/outlook/reading-pane-actions.md): Put Lanten's icon on every message so it's one click away — instead of buried behind the Apps button.
- [Shared inboxes](https://help.lanten.ai/outlook/shared-inboxes.md): Using Lanten with info@, maintenance@ and other shared mailboxes — what's supported and what to know.
- [Connecting Outlook](https://help.lanten.ai/setup/connect-outlook.md): Connect your Microsoft 365 inbox so Lanten can read context and draft replies — and see exactly what each permission is for.
- [Connecting Street](https://help.lanten.ai/setup/connect-street.md): Create an API key in Street and paste it into Lanten — one person does this once for the whole agency.
- [Permissions & data access](https://help.lanten.ai/setup/permissions.md): Exactly what Lanten can see, what it can do, and where your data lives.
- [Inviting team members](https://help.lanten.ai/team-billing/invite-team.md): Invite colleagues from the dashboard — Street is already connected for them, so setup is just their own inbox.
- [Organisation & personal settings](https://help.lanten.ai/team-billing/settings.md): Your agency's details and your own, in the dashboard.
- [Managing your subscription](https://help.lanten.ai/team-billing/subscription.md): Trial, plans, seats and invoices — everything billing, self-service.
- [Lanten isn't showing in Outlook](https://help.lanten.ai/troubleshooting/add-in-not-showing.md): Work down this checklist — it resolves almost every missing-add-in case.
- [For IT administrators](https://help.lanten.ai/troubleshooting/it-admins.md): Deploying and approving Lanten in a managed Microsoft 365 tenant — everything you need on one page.
- [Linked threads](https://help.lanten.ai/using-lanten/linked-threads.md): See the other conversations connected to the one you're reading — across senders, not just from them.
- [Street records: see who's emailing you](https://help.lanten.ai/using-lanten/street-records.md): Lanten matches the sender to your Street records and shows the full picture — tenancy, property, compliance and open jobs — beside the email.
- [Suggested actions](https://help.lanten.ai/using-lanten/suggested-actions.md): Lanten reads the email and your Street context, then drafts the next step — you approve, edit, or ignore.
- [AI summaries](https://help.lanten.ai/using-lanten/summaries.md): Catch up on any thread in two lines — built from the conversation's history plus context from Street.
- [Tags](https://help.lanten.ai/using-lanten/tags.md): Describe a tag in plain English and Lanten's AI applies it to incoming email — as Outlook categories, right in your normal inbox.
- [Creating tasks & notes in Street](https://help.lanten.ai/using-lanten/tasks-and-notes.md): Two actions that are always one click away: log a note or set a task in Street without leaving the email.