> ## Documentation Index
> Fetch the complete documentation index at: https://help.lanten.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# AI summaries

> Catch up on any thread in two lines — built from the conversation's history plus context from Street.

Long threads are where time goes to die: forty messages about one deposit dispute, and you need the state of play *now*. The **Context** box at the top of the panel is Lanten's answer.

## How it works

When you open an email, Lanten summarises the thread — drawing on the **thread's history and context from Street**. So it's not just "they emailed about the boiler four times"; it's informed by the tenancy, the property, and what's already logged.

* **Collapsed**, it's two lines — enough to orient you before you read a word of the email.
* **Expand it** for the full summary of how the conversation got here.

<Frame caption="A tenant chases a response — the summary pulls in the property, the timeline, and the mold report already logged in July.">
  <img src="https://mintcdn.com/lanten/7LNF3SMe3Jin6eQ8/images/summaries/context.png?fit=max&auto=format&n=7LNF3SMe3Jin6eQ8&q=85&s=83b517a2aae6185bf17f49400ef284f7" alt="The Lanten Context box summarising a tenant's complaint with details drawn from Street records" width="1919" height="961" data-path="images/summaries/context.png" />
</Frame>

The summary updates as the thread grows, so replying days later doesn't mean re-reading from the top.

<Tip>
  Summaries work on any email — the sender doesn't need to be in Street. They're just sharper when there's CRM context to draw on.
</Tip>
