> ## Documentation Index > Fetch the complete documentation index at: https://help.lanten.ai/llms.txt > Use this file to discover all available pages before exploring further. # Logging maintenance requests in Street > Turn a maintenance email into a Street maintenance request in one click — pre-filled from the email, yours to check and log. When a tenant reports a problem, **Maintenance** turns their email into a Street maintenance request without you re-typing a thing. It sits alongside [Create note and Create task](/using-lanten/tasks-and-notes) under Suggested actions. The Suggested actions row with Create note, Create task and Maintenance buttons ## Log a request Click **Maintenance** and Lanten opens a **Log maintenance request in Street** form, already filled in from the email: The Log maintenance request in Street form, pre-filled with property, priority, reporter, summary and description * **Property** — matched from the email; the property the request is logged against * **Priority** — Lanten's read of urgency; change it if needed * **Reported by** — who raised it (e.g. Tenant) * **Summary** — a short title, drawn from the subject * **Description** — the detail, written up from the email thread Adjust anything, then click **Report maintenance**. The request is created in Street straight away. **This creates a maintenance *request*, not a job.** A logged request won't show under **Open Maintenance** in Street until someone converts it into a job there. Street's API doesn't currently support creating maintenance jobs directly, so Lanten logs the request for your team to triage and convert. ## When to use it Reach for Maintenance whenever an email reports something that needs fixing — a leak, a broken boiler, mould — so it lands in Street as a request the moment you read it, instead of waiting for someone to key it in later. Maintenance captures the *what* in Street; use [Reply](/using-lanten/suggested-actions) to acknowledge the tenant in the same pass.