> ## Documentation Index
> Fetch the complete documentation index at: https://help.lanten.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Permissions & data access

> Exactly what Lanten can see, what it can do, and where your data lives.

This page is the plain-English reference for what Lanten can and can't do with your data — useful if you're the sceptical one, or if you need to convince them.

## The approval-only model

Lanten **drafts**; you decide. Every action — a reply, a work order, a task, a note — is prepared and shown to you first. You approve and send, or edit and send, or ignore it. Nothing is emailed and nothing is written into Street without you.

## What Lanten reads

* **Your email** — the thread you have open, to show context, summaries and suggested actions. See [Connecting Outlook](/setup/connect-outlook) for the exact Microsoft permissions and what each one is for.
* **Your Street records** — contacts, properties, tenancies and maintenance, to match senders and pre-fill actions. The connection uses a Street API key your agency creates; see [Connecting Street](/setup/connect-street).

## What Lanten writes

Only things you approve:

* Replies you send from the panel
* Notes, tasks and work orders you create in Street
* Tags, applied to emails as Outlook categories

## Where your data lives

Everything is hosted and processed in the **UK**. Data is encrypted in transit and at rest. Lanten is SOC 2 Type II certified and GDPR compliant.

For the full detail, read the [privacy policy](https://lanten.ai/privacy).

## Scope of each connection

| Connection | Scope        | Meaning                                                       |
| ---------- | ------------ | ------------------------------------------------------------- |
| Street     | Organisation | Connected once, shared by the whole agency                    |
| Outlook    | Personal     | Each teammate connects — and can disconnect — their own inbox |

Disconnecting either at [app.lanten.ai](https://app.lanten.ai) → **Integrations** takes effect immediately.

Questions from your IT team or a security questionnaire? Point them at [For IT administrators](/troubleshooting/it-admins).